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Frequently Asked Questions
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Do I need to be a member?No, all of our away trips are open to all Panther fans and we are always looking forward to welcome more first time travellers with us.
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How do I book onto an away game/tripThere are a number of ways in which you can book on to an away trip. You can: - Phone us on 07547 917968 - Email us at travel@panthers.co.uk - Visit us at the Panthers Travel counter at your next home game at the NIC, we are located under Block 9 next to the merchandise stand.
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How can I pay for my trip?You can pay by Bank Transfer at the Panthers Travel Desk, alternatively you can pay by Bank Transfer over the phone by calling the Panthers Travel Mobile on 0754 7917968.
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When do I need to pay by?For single day Away games payment will be required no later than 14 days prior to the date of the trip, for coach and ticket. ​ For trips with hotel bookings included (Away Weekends) a deposit of £50 per person will be required to be paid at the time of booking via Bank Transfer. This is to confirm your booking with us. Remaining Balances are required to be paid 60 days prior to departure. No payment of deposit will result in the places being re-allocated. Please note that all Deposit's on Away Weekend trips are non-refundable.
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Can small children attend?Yes, as we know Ice Hockey is a family sport, and we encourage young children to attend. However children under 3 years of age will have to sit on your knee on the coach and at the game.
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Are wheelchairs or mobility scooters allowed?Yes, depending on the type, you will need to inform us when booking.
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Is alcohol allowed?The coach company policy is that no alcohol is to be consumed on the coaches, and we have to abide by this.
We often get asked lots of questions about travelling with us to games. We have put together this FAQ page, which should hopefully answer any questions that you may have. Please click on a question below.
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If you still have questions after looking through this page, please done hesitate to email us travel@panthers.co.uk
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